Terms & Conditions

General Business Conditions

1) Scope

For all orders via our online shop, the following terms and conditions apply.

2) Contractor, Customer Service

The purchase contract is concluded with RBV BIRKMANN GMBH & CO. KG. More information about us can be found in the imprint. You can contact our customer service for questions, complaints and complaints by e-mail at info@birkmann.de .

3) Contract conclusion

By placing the products in the online shop, we make a non-binding offer to conclude a contract for these items. The contract is concluded by clicking on the order button and accepting the offer about the goods contained in the shopping cart and we will send you an official order confirmation via our office staff. Immediately after sending the order you will receive an initial confirmation by e-mail.

The condition for an effective conclusion of the contract is always that the order process is completed when the order is placed and we send you an official order confirmation via our office staff.

4) Shipping Costs

In addition to the stated product prices shipping costs are added. For more information about the shipping costs, please refer to the text "Delivery" in the Footer section Customer Service and the offers.

5) Payment

Payment is by invoice or prepayment.

Privacy Policy

BV BIRKMANN GMBH & CO. KG examines and evaluates your data and maintains a legitimate interest and cause a data exchange with other companies and credit reference agencies. Your personal details will be in accordance with the applicable Privacy Policy treated.

We only deliver in transit. A self-pickup of the goods is unfortunately not possible.

6) Retention of title

The goods remain our property until full payment.

7) Transport

If goods are delivered with obvious transport damage, please complain about such errors immediately to the delivery person and please contact us as soon as possible. The provision of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the freight forwarder or transport insurance.

8) Cancellation policy

Below you will receive an instruction on the condition and consequences of the statutory right of withdrawal for shipping orders.

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You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the lender, has or has taken possession of the goods.

To exercise your right of withdrawal, you need us


Hegelstrasse 15

33790 Halle (Westfalen)

Tel. +49 (0) 5201 - 97 108 99

E-mail address: info@birkmann.de

by means of a clear statement (such as a letter sent by post, or e-mail) of your decision to withdraw from this contract. To maintain the cancellation period, it is sufficient for you to send the notification regarding the cancellation of the right of withdrawal before the expiry of the withdrawal period. You may use the enclosed model withdrawal form, which is not required.

Consequences of the cancellation

If you withdraw from this Agreement, we will, without prejudice to you, have any and all payments we have received from you, excluding the costs of delivery and any additional costs arising therefrom, and no later than fourteen days from the date of receipt which we received the notice of your cancellation of this contract. For this refund we use the same form of payment as you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this refund fees.

We may refuse to refund the goods until we have returned the goods or until you have provided proof that you have returned the goods, whichever is the sooner. You must, without undue delay and in any event not later than fourteen days from the date on which you inform us of the cancellation of this Agreement, return or surrender the Goods to us or surrendered to us. The deadline is met if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods. You only have to pay for any loss of value of the goods, if this loss of value is due to a handling that is not necessary for the purpose of proving the nature, characteristics and functioning of the goods.

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withdrawal form

To: RBV BIRKMANN GMBH & CO. KG, Hegelstrasse 15, 33790 Halle (Westfalen)

E-mail: info@birkmann.de

Telephone: +49 (0) 5201 - 97 108 99

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

Ordered on (*)

received at (*)

Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only when notified on paper)


(*) Delete as appropriate

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End of revocation

9) Contract Text Storage

The confirmation of the receipt of the order, sent by e-mail, can be taken from you and saved before or during the conclusion of the contract. The associated terms and conditions are prior to and at the conclusion of the contract under the link "Our General Business Conditions & ldquo; storable and reproducible form. The contract text will not be stored separately after conclusion of the contract by us and will therefore no longer be accessible or retrievable for you after conclusion of the contract.

10) Contract language

The language available for the conclusion of the contract is German.


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